Ensuring we are delivering for our customers and enhancing our product offering at every opportunity.
Orla has extensive project management experience and has designed organisation change processes using Appreciative Inquiry. Orla is certified in Appreciative Inquiry having trained under Diana Whitney in the USA and is a certified Net Promoter Associate focusing on optimising customer advocacy and loyalty programmes. She holds a Bachelor of Arts in Business from Sacred Heart University’s Jack Welch College of Business in the United States.
The variety of the customer base within multiple sectors / industries and facilitating teams to develop plans and roadmaps that enable them to make a meaningful impact within their organisations.
Thierry Henry, Mary McAleese, Quentin Tarantino, Neil the Gogglebox Sloth (from the animal world!)
Worked with a small Irish management consulting firm, worked within operations of a national US Sporting governing body and was an intern within a market research company.
Running, Spinning, a little bit of 5 a side football with friends when I get the time, cinema, travelling, watching sports, socialising with friends. Soon to become an avid cyclist….once I get my bike!!
Carmax (chapstick), mobile phone, Sunglasses despite the weather conditions!
I worked as a lifeguard in the U.S. for a summer and I can wiggle my ears!
I like thrillers and fiction so any Tess Gerritsen and Jodi Picoult books work for me.
Movies….good action/ thrillers and drama’s – from Reservoir Dogs, Full Metal Jacket to Good Will Hunting and some good Comedy like We Ae the Millers!